Stakeholders


 * Top shop have several different shareholders these included the customer the employees and groups and organisations. The internal stakeholders are the employees they are interested in job satisfaction, good working conditions, good salary and job security they can influence the business by the standard of their work like going on strikes. Another internal stakeholder would be the shareholders they have an interest in the company because if the company is successful they will be able to provided them with good dividends and improve share value. The managers are also internal stakeholders they also want to receive a good salary and working conditions and job security but they also receive bonuses therefore they would want the business to be successful. They will also want a good status. They have an influence on the business as they have to make important decisions towards hiring staff they have to take a risk on some of their decisions as they might not be successful. An external stakeholder to top shop would be they banks or other lenders they will want to ensure that the business is making enough money to pay back their loan. They also will take into consideration on the business sales if the business is looking to apply for another loan. Their influence towards the business is weather or not the grant a loan. The Suppliers are also an external stakeholder they will want the business to be successful as they depend on their custom to survive. There influence can be to change their prices. The customers are also external stakeholders and there interest is to buy best quality products with a reasonable price. They influence the business as they can chose whether or not to buy products they may also be happy with their products and recommend them to family and friends.**